Work Experience⌗

Computer Technician
A1 Assets
Longwood, FL
2024 - 2025

  • Repaired and tested various laptop and desktop computers.
  • Trained new employees.
  • Developed linux based diagnostic utility to streamline database entries.

Volunteer
Helping Other People Excel
Orlando, FL
2019 - Current

  • Developed customer service skills.
  • Trained new volunteers regarding organizational goals and event procedures.
  • Assisted with prep, set up, and breakdown of community and public events.

Customer Support Representative
Alorica
Lake Mary, FL
Fall 2022

  • Upheld strict security standards to protect sensitive member information.
  • Supported non-technical members by quickly investigating and resolving hardware and software issues.

Education⌗

College of Engineering and Computer Science, Specializing in Information Technology University of Central Florida

Associates of Arts, Seminole State College of Florida

Specialized Courses⌗

  • Writing and Hypertext
  • Computer Science 1
  • Databases
  • Introduction to C Programming

Projects⌗

Worked on front-end development for a publicly facing website using a PHP database implementation to serve a considerable amount of files to end users. Manages a public facing SSG website as well as self-hosted homelab services.

Honors and Activities⌗

  • Microsoft Technology Associate Certified
  • Adobe Photoshop CC 2015 Certified
  • Adobe InDesign Certified
  • Microsoft Office Specialist Certified (Word, Powerpoint, and Excel)